Senior Account Manager

  • Permanent
  • Essex
  • Posted 3 weeks ago
  • This position has been filled.
  • Salary: Competitive

Management of a regional commercial team (Accounts Managers) to ensure effective contract management ensuring consistency across all contracts. Driving productivity, maximizing outputs and commercial efficiencies whilst collaboratively working with the site operational/utility teams and asset departments. Driving a positive culture and proactive approach in developing the TriConnex offering to meet customer needs.

Key Responsibilities:

  • Assist and support the Director of Commercial in the development of the Operations Department and offering
  • Provide commercial support to the team whilst developing team members through mentoring and coaching
  • Implementing personal development plans (MBF) and undertaking 1-2-1’s whilst setting key departmental objectives/KPI’s
  • Responsible for commercial performance from technical handover to final account
  • Ensuring appropriate records are maintained on projects regarding contract performance, variations and asset contribution through contract performance reviews (CPR)
  • Respond effectively to the business and customer needs both internal and external by developing and maintaining excellent customer relationships and service
  • Selection and Management of Sub-contractors across multiple regions, including negotiation of tenders and review of performance against tenders. Authorising payments against works completed
  • Forecasting of projects from handover to completion reviewing monthly to track performance
  • Producing monthly team reports including tracking against departments KPIs to be used in the monthly board reports
  • Attending and contributing to senior staff meetings working closely with peers to continuously improve processes and challenge current working practices whilst supporting others

Knowledge & Experience:

  • Commercial knowledge within a utilities, developer or construction background essential
  • Knowledge of quantity surveying methods and techniques
  • Aptitude for maths, excel and ERP systems
  • Knowledge of the utility market is preferable
  • Understanding of customer service and impact on wider business
  • Knowledge and awareness of process improvement tools i.e. process maturity, leadership and development techniques
  • Experience within Quantity Surveying or similar commercial environment
  • Experience within the utilities market or construction industry is essential
  • Experience of managing and developing personnel with a coaching and mentoring approach
  • Experience in Excel at an intermediate to advanced level
  • Experience of ERP systems
  • Desire and passion for ongoing personal development and development of others
  • Full UK drivers’ licence

Skills:

  • Strong communication and interpersonal skills with the ability to liaise at various levels
  • Ability to work in a highly focused team to meet deadlines and to work with others to achieve shared goals
  • Skilled in the successful management, supervision and development of others
  • Ability to work on own initiative with self-motivated approach
  • Ability to identify, investigate, resolve or escalate issues/requirements
  • Good time management and organisational skills
Job Overview
Job Location