Management of a regional commercial team (Accounts Managers) to ensure effective contract management ensuring consistency across all contracts. Driving productivity, maximizing outputs and commercial efficiencies whilst collaboratively working with the site operational/utility teams and asset departments. Driving a positive culture and proactive approach in developing the TriConnex offering to meet customer needs.

Key Responsibilities:

• Assist and support the Director of Commercial in the development of the Operations Department and offering
• Provide commercial support to the team whilst developing team members through mentoring and coaching
• Implementing personal development plans (MBF) and undertaking 1-2-1’s whilst setting key departmental objectives/KPI’s
• Responsible for commercial performance from technical handover to final account
• Ensuring appropriate records are maintained on projects regarding contract performance, variations and asset contribution through contract performance reviews (CPR)
• Respond effectively to the business and customer needs both internal and external by developing and maintaining excellent customer relationships and service
• Selection and Management of Sub-contractors across multiple regions, including negotiation of tenders and review of performance against tenders. Authorising payments against works completed
• Forecasting of projects from handover to completion reviewing monthly to track performance
• Producing monthly team reports including tracking against departments KPIs to be used in the monthly board reports
• Attending and contributing to senior staff meetings working closely with peers to continuously improve processes and challenge current working practices whilst supporting others

Knowledge & Experience:

• Commercial knowledge within a utilities, developer or construction background essential
• Knowledge of quantity surveying methods and techniques
• Aptitude for maths, excel and ERP systems
• Knowledge of the utility market is preferable
• Understanding of customer service and impact on wider business
• Knowledge and awareness of process improvement tools i.e. process maturity, leadership and development techniques
• Experience within Quantity Surveying or similar commercial environment
• Experience within the utilities market or construction industry is essential
• Experience of managing and developing personnel with a coaching and mentoring approach
• Experience in Excel at an intermediate to advanced level
• Experience of ERP systems
• Desire and passion for ongoing personal development and development of others
• Full UK drivers’ licence

Skills:

• Strong communication and interpersonal skills with the ability to liaise at various levels
• Ability to work in a highly focused team to meet deadlines and to work with others to achieve shared goals
• Skilled in the successful management, supervision and development of others
• Ability to work on own initiative with self-motivated approach
• Ability to identify, investigate, resolve or escalate issues/requirements
• Good time management and organisational skills